# Terms of Money Back For Job Guarantee Program

**1. Money Back Guarantee**

* **50% Refund:** Participants are eligible for a 50% refund if they don't get a new job, or switch to a new job after completion of 12 months of mentorship on the platform post joining the Job Guarantee program.

**2. Eligibility Criteria**

* **Active Participation:** Participants must actively engage with their mentors, the participants should have atleast one session in a month for counting that month towards the 12 month job guarentee period.
* **Adherence to Program Requirements:** Participants must comply with all terms and conditions set forth by Preplaced, including regular attendance of scheduled sessions and proactive involvement in the mentorship process.

**3. Refund Process**

* **Verification:** The refund process will be initiated upon verification that the participant has adhered to all program requirements and has not achieved their job goal within the specified 12-month period.
* **Request Submission:** Participants must submit a refund request to the Preplaced support team. The request should include evidence of active participation and adherence to the program requirements.
* **Processing Time:** Refund requests will be reviewed and processed within 5 days of submission.

**4. Exclusions**

* **Partial Participation:** Participants who do not complete the full 12-month program or cancel their subscription early will not be eligible for the money-back guarantee.

By participating in the Job Guarantee program, you agree to these terms and conditions for the money-back guarantee.


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