> For the complete documentation index, see [llms.txt](https://mentee-support.preplaced.in/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://mentee-support.preplaced.in/what-to-do-in-case-of-technical-issues.md). # What to do in case of technical issues? Dealing with technical issues is an inevitable part of any online service, and Preplaced is no exception. If you encounter any problems with the meeting platform or dashboard, here's what you can do: 1. Report a bug from the dashboard: If you notice a technical issue, you can report it directly from the dashboard. Simply click on the "Report a bug" button, describe the problem in detail, and screen record the issue if possible. This will help our technical team to quickly identify and fix the problem.🐛👨‍💻 2. Reach out to your relationship manager: If you face any issues while scheduling or attending a session, you can contact your relationship manager. They will assist you in resolving the problem and ensure that you have a seamless learning experience.🤝📞 3. Use the intercom feature: In case you cannot reach your relationship manager or need urgent assistance, you can use the chat feature on the bottom right of your dashboard. Our support team is available to answer your queries and provide you with technical support.💬🆘 ! ***We understand that technical issues can be frustrating, but we are committed to providing you with the best possible learning experience. Rest assured that we will do everything in our power to resolve any problems you may encounter.👍*** --- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com. ## Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter: ``` GET https://mentee-support.preplaced.in/what-to-do-in-case-of-technical-issues.md?ask=&goal= ``` `ask` is the immediate question: it should be specific, self-contained, and written in natural language. `goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.